process analysis

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Root Cause Analysis Tools and Techniques

02-08-12 05:15 AM By Randall Mauldin - Comment(s)
By David Patrishkoff Root Cause analysis (RCA) is the formal search for an individual or group of interacting true causes of a problem. The difficult part of professional problem solving is to identify the right tool(s) capable of identifying the true root cause(s) of a problem and not just the symp...

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